01
Capture
Picks up every lead from calls, forms, ads and WhatsApp, and logs it in your CRM, so nothing starts life in someone’s inbox.
CaptureIllustrative example
- CallLogged
- Website formLogged
- Ad formLogged
- WhatsAppLogged
A team of AI agents, running your whole process.
An AI infrastructure is a team of AI agents, each with one job, that together run a process with several steps and hand-offs. Any process with more than one activity can be built this way.
A system we design and build for your business, not a ready-made product. The teams on this page are examples.
One processSeveral steps and hand-offs
- Agent 01One job
- Agent 02One job
- Agent 03One job
- Agent 04One job
One shared memoryEvery agent reads and writes the same records
A personChecks the decisions that matter
Example usesLeadsD2C and e-commerceHiringOnboarding
01
The problem
- Every process with several steps has hand-offs, and each hand-off is a place where work waits.
- The context lives in one person’s head, so work stops when they’re busy or away.
- The same details are copied from one tool to the next, by hand.
- One general AI tool can’t do every step well, so the process stays the same.
02
Four examples
Here are four processes we could build this way. They are examples: your team of agents is designed around your own process.
Choose an example
Lead conversion
From first contact to a booked call and a proposal. A person approves every proposal before it is sent.
- Agent 01CapturePicks up the lead
- Agent 02ReplySends the first reply
- Agent 03QualifyAsks the right questions
- Agent 04BookBooks the call
- Agent 05Follow upDrafts the proposal
- CheckpointA personReads and approves it
- OutcomeSentProposal goes out
02
Reply
Replies as soon as a lead arrives, in your business’s voice, and has the first conversation.
ReplyIllustrative exampleHi, I filled in your form about a quote.
Thanks for getting in touch. What would you like the quote for?
03
Qualify
Asks the questions your team would ask, notes the answers and moves the lead to the right stage in your CRM.
QualifyIllustrative example- What do you need?
- Kitchen refit
- When?
- Next month
- Who decides?
- Owner
StageNewQualified
04
Book
Books the call in your calendar and sends reminders by call, WhatsApp or text, within the outbound rules below.
BookIllustrative exampleThursday, 4 pmCall booked- WhatsApp reminderDay before
- Reminder callMorning of
05
Follow up
Sends your contact details and drafts the proposal. A person on your team approves it before it is sent.
Follow upIllustrative exampleProposal for Sample Co.Waiting for approvalApproveEdit
03
How they stay safe
One shared memory.
Every agent reads from and writes to the same records in your systems, so your team can see each step.
Your rules, agreed up front.
Before anything goes live, we agree what each agent may say and do, when it hands over to a person, and when it stops.
A person makes the decisions that matter.
Agents prepare and draft. Your team approves proposals and any refund or discount outside your policy, makes every decision about candidates and checks the setup before work starts.
You own the data and the accounts.
The workflows, data and accounts are yours.
In the hiring example, a person makes every decision about candidates. How candidate details are stored, and for how long, is agreed with you before anything goes live.
In the lead conversion example, the Book and Follow up agents call and message people only within these rules.
Every outbound campaign follows the same rules
- Consent only: we call only people who have given consent.
- The AI always says it is an AI if asked, and never claims to be a person. Where a country’s rules require it, the call opens by saying it is an AI call.
- Opting out is easy and honored immediately.
- Calling hours and do-not-call lists are respected.
- Calls are recorded only where consent rules are met.
- The rules are confirmed for each client’s market before calls start.
04
Where we start
We start with a pilot of one or two agents, on the step where your process stalls most. When they work on real cases, we add the rest.
How every engagement starts
01
Free automation audit
Free and no obligation. A short call to find the workflow worth fixing first.
02
Scoped proposal
Written scope, deliverables and timeline before any work starts.
03
Pilot first, then scale
One workflow, built and tested on real cases, before we extend.
Ways to work with us
- Starter project
- One workflow, fixed scope.
- Build
- Several workflows or a custom tool.
- Partner
- Monthly support, with notice to end.
You own your workflows, data and accounts.